We provide reliable managed IT services tailored for small to mid-sized businesses — including RMM, website and email hosting, office setup, and venue AV solutions.
Need regular onsite support or just help when you need it? We do both.
Click below to see how we can support your business.
Rapid Response IT is a first responder–owned Managed IT Services company based in Jacksonville. We bring the urgency and accountability of public service to business technology.
Our team supports small to mid-sized businesses with secure, proactive IT solutions—acting as your dedicated tech team without the overhead of in-house staff. Every issue is treated like an emergency, because downtime isn’t just inconvenient—it’s unacceptable.
IT issues shouldn’t catch you off guard. With our Remote Monitoring and Management, we fix problems before you even know they exist.
Fast, secure, and hassle-free email and website hosting—built for growing businesses.
Plus, our easy-to-use website builder makes it simple to launch a professional site without writing a single line of code.
Need help setting up your workspace? Whether it’s a home office, a new storefront, or a full office buildout, we’ve got you covered.
We install everything from desks and cubicles to restaurant tech, venue AV, and more—professionally and efficiently.
We specialize in professional installation and ongoing support for venue audio, visual, and lighting systems. From setting up speakers and projectors to programming lighting rigs, we ensure your events run smoothly with reliable, high-quality technology.
Whether you’re upgrading an existing setup or building from scratch, our team delivers fast, precise service backed by technical expertise and a commitment to zero downtime.
We offer fast, reliable IT helpdesk support—whether remotely or on-site. Our team troubleshoots, resolves, and manages your tech issues promptly to minimize downtime and keep your business running smoothly.
Flexible support options mean you get help when and where you need it, without the cost of full-time staff.
Justin is the Field Technician and General Manager at Rapid Response IT, overseeing all IT and hosting services, managing RMM, and providing hands-on support to keep your business running smoothly.
Chance is our Assistant Manager and leads Venue Services and AVL, making sure every event’s audio, visual, and lighting setup runs flawlessly.
Choose from a range of flexible, affordable hosting plans—whether you need email, a website or both. We deliver 99.9% uptime and straightforward tools to keep you online, without the hassle.
Our Plans:
All website hosting plans include:
Take control of your IT environment with our powerful RMM solutions. Whether you're managing a single device or an entire fleet, we provide around-the-clock monitoring, proactive maintenance, and real-time threat detection to keep your systems secure, updated, and running smoothly.
Our RMM plans are designed to scale—from basic individual coverage to full enterprise-level integration. Enjoy features like 24/7 system monitoring, scheduled updates and patch management, malware detection, support ticketing, and remote assistance—all backed by our expert team.
Stay ahead of IT issues. Minimize downtime. Maximize performance.
We deliver fast, professional setup for all your business tech—no fluff, just reliable systems that work from day one. Whether it’s a new office, retail space, restaurant, or home workspace, we make sure everything’s connected, secure, and ready to go.
What we handle:
We specialize in setting up and maintaining all the tech that makes your events shine. From audio systems and video displays to lighting rigs and control panels, we ensure your venue is equipped with reliable, high-quality technology. Whether it’s a one-time event or ongoing support, we handle installation, troubleshooting, and fine-tuning so your AV runs flawlessly every time.
What we handle:
We provide reliable IT support tailored to your business needs—whether that means quick remote fixes or on-site visits for more hands-on solutions. Our experienced team is committed to resolving your tech issues promptly to reduce downtime and keep your operations running smoothly.
We prioritize maintaining system security through regular updates, proactive monitoring, and rapid response to threats. From troubleshooting hardware and software problems to managing user support and network performance, we handle it all with precision and care.
With flexible service options and a focus on clear communication, we make IT hassle-free so you can focus on growing your business.
PROJECTS COMPLeTED
ONGOING PROJECTS
TEAM MEMBERS
HAPPY CLIENTS
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We offer a full suite of services—including website and email hosting, remote monitoring and management (RMM), office and work-from-home setups, plus professional audio, lighting, and sound installations. From IT support to event tech, we’ve got you covered.
All website hosting plans include 99.9% uptime, free access to our intuitive website builder, and 24/7 support through our online ticket system.
Our RMM service provides 24/7 monitoring and maintenance for your devices. We handle virus/malware monitoring, patch management, and remote troubleshooting. You’ll also receive priority support, quarterly reports, and seamless integration with your IT operations.
Our audio, lighting, and sound services include everything you need for your event: high-quality sound systems, professional lighting designs, and AV equipment setup and operation. We tailor each setup to suit your space, event type, and technical requirements, ensuring flawless execution every time.
It’s easy to get started! Just choose the plan that suits you, call us at (904) 580-0763, and we’ll guide you through the setup process. If you need help, our support team is here to assist you every step of the way.
Yes, we offer flexible plans! You can upgrade or downgrade your service whenever you need, based on your requirements. Simply reach out to us, and we’ll handle the rest.
We’ve shifted our focus to commercial IT services and are no longer accepting new residential computer repair requests. However, we will continue to support our existing residential customers to ensure their systems stay up and running. For now, our full commitment is to delivering top-notch IT solutions for businesses—from website hosting to professional audio setups.
If you have any issues with your audio, lighting, or sound (AVL) setup, call us directly at (904) 580-0763. We will dispatch a technician ASAP to be on-site during your event, fixing problems fast and keeping things running smoothly.
Call us immediately!
We’d love to hear from you! Whether you have questions, need support, or want to discuss a new project, simply fill out the form below and we’ll get back to you as soon as possible.
Let’s get started—reach out today!
Rapid Response IT is a first responder-owned business providing reliable Managed IT Services and professional audio-visual solutions for small to mid-sized businesses. We prioritize fast, efficient support tailored to your operations.